FAQs - Returns and Refunds

Q – In how many days can I return my product?

We accept returns within 7 days from date of delivery.

Q – How can I return my item?

In order to return your item, please email us at info@ampackinc.com for a return authorization form. Please insert your invoice number in the form and send it back to us along with the items to be returned. Please ensure the items are in their original condition and original boxes as shipped.

Q – In what scenarios can I return my item?

Your item be returned if there is a manufacturing defect in our product or error on our end in filling the order.

Q – What is your refund policy?

Once we receive your return, we inspect and approve it. After this, we email you and adjust your credit or request for refund.

Q – Where should I send my items to?

Once we give you a return authorization form, it will specify the dispatch location for returns.